Privacy policy

Last updated: June 2025  ·  Effective for all orders placed on sunsaa.in

At Sunsaa, we are committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and your rights in relation to it.

1. Information We Collect

When you interact with sunsaa.in, we may collect the following:

  • Account & Order Data — name, email address, phone number, shipping and billing address
  • Payment Information — processed securely through our payment partners; Sunsaa does not store card details on our servers
  • Device & Usage Data — browser type, IP address, pages visited, and time spent on our website (via cookies and analytics tools)
  • Communication Data — messages you send to our customer support team

2. How We Use Your Information

  • To process and fulfil your orders
  • To communicate order confirmations, shipping updates, and support responses
  • To send promotional offers and new product updates (only with your consent; you may opt out at any time)
  • To improve our website experience and product offerings
  • To comply with applicable Indian laws and regulations

3. Sharing of Information

We do not sell your personal data. We share information only with:

  • Logistics partners — to deliver your order to the address you provide
  • Payment processors — to securely process transactions
  • Analytics platforms — in aggregated, anonymised form to understand site usage
  • Legal authorities — when required by law

4. Cookies

We use cookies to remember your preferences, maintain your shopping cart, and understand how visitors use our site. You can disable cookies in your browser settings; however, certain features of the website may not function properly as a result.

5. Data Security

All transactions on sunsaa.in are protected by SSL (Secure Socket Layer) encryption. While we take commercially reasonable measures to protect your data, no method of electronic transmission is 100% secure.

 

6. Data Retention

We retain your personal data for as long as your account is active or as required to fulfil orders, manage disputes, and comply with legal obligations. You may request deletion of your data at any time.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications at any time

8. Third-Party Links

Our website may contain links to third-party platforms (such as Amazon or Flipkart). Sunsaa is not responsible for the privacy practices of those platforms.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Privacy Concerns?

Email us at customercaresunsaa@gmail.com and we will respond within 3 business days.